Frequently Asked Questions
Everything you need to know about bringing sustainable style to your home.
What materials are used in Green Shop products?
We prioritize sustainability by using ethically sourced timber, organic cotton, recycled glass, and non-toxic finishes to ensure your home is both beautiful and eco-friendly.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days. For larger furniture items, our white-glove delivery service usually arrives within 2 weeks depending on your location.
Do you offer international shipping?
Currently, we ship to all 50 states and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and condition. Please note that custom-made furniture is final sale.
Are your products covered by a warranty?
Yes, all our furniture pieces come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery in real-time.